Our order arrived quickly, and fully intact. Our benches were easy to assemble, and are now a permanent fixture in our main lobby.
P W, Waterford, MI
The shipment arrived without damage and when scheduled. My lounger is, by far, the finest piece of outdoor furniture that we now own. Well designed and well made using quality teak has really made all the difference between your product and other teak patio furniture that we now own. I can see where we will be doing business with Westminster in the future.
J W, Fort Meyers, FL
We love the teak furniture
T H, New York, NY
Amazing service & quality of product- We bought the Laguna chair set a few years ago and live in the tropics near the sea. It still looks like new and the cushions are also sturdy. Dog ate cushion cover and Westminster Teak team was extremely helpful in assisting us with replacement order. They first ensured it was in stock and then sent it out within 24 hours. Customer Care team is always friendly and the product is top quality. Worth every penny.
CL, Atlanta, GA
Excellent product and transaction- My teak parquet tiles were shipped quickly, arrived in great condition, assembled easily, and look fantastic. I'm very pleased with them.
ZS, Seattle, WA
Yes everything arrived in good shape. Thanks for your great service and delivery.
D A, Santa Barbara, CA
Big storm brings on outstanding customer service - I have dealt with Westminster Teak for over 5 years. They have the most couteous and conscientous customer service reps I have ever dealt with. My problem this time was a wind storm that broke our umbrella. We needed a new umbrella cover. The color we wanted is not one of the stock colors, but they are getting it for us and in the interim sent us a black cover to use until the other one arrives in 6-12 weeks. The black cover was free and is ours to keep! Then one of the spokes on the umbrella was broken. They asked for a photo. They then told us that we didn't need to buy an entire umbrella, we could just buy the wooden spoke and then they sent directions on how to replace the spoke. This is incredible service. I will continue to buy from them for as long as I live!
EH, Palatine, IL
My order arrived in excellent condition, and I am very happy with all the pieces. I will be delighted to recommend your products in the future.
C N, Fowlerton, TX
Everything went like clock work. The piece arrived on time and in perfect shape. The quality of the product is very good, just as described on your website. Thanks! I'm 100% satisfied.
R T, Cedar Falls, IA
Hi and thanks for the support. Everything arrived just fine and the person was nice and helpful. The chair went together easily and it looks great. It is even more comfortable than I thought
MP, Sherman Oaks, CA
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 5-6 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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