The shipment arrived in good shape. We were able to assemble it quickly and easily, and it looks beautiful.
K C, Chatsworth, Georgia
Our shipment arrived promptly and completely. We were able to assemble the teak bar table and 4 chairs in less than an hour. They look fantastic - particularly against the backdrop of Lake Champlain and the Adirondack Mountains in the distance! Quality of workmanship is excellent.
B W, South Hero, VT
I selected it on line, BUT, the service I received on the telephone was excellent!! I have misplaced the name of the woman who helped me, but I felt as if I could not have had better service had I walked into your showroom. I was undecided about the size bench I wanted, and she gave me excellent advice. Also, she was most understanding about the shipping directions, size of box etc. In otherwords, there were no questions that were not pleasantly answered. Thanks to her, and to you, for such service
S K, Jupiter, FL
Our bench arrived in excellent condition. We love the bench - just what I was looking for. The assembly was so easy/fast. Thanks for a wonderful product.
K D, Haslet, TX
We received the order intact and my husband loved the teak shower bench. I received the order very quickly as well which was very nice. Thank you for your follow up and courteous customer service.
P H, Fort Myers, FL
Thanks again for the superb customer service. Much appreciated. ..... Yes, I would like to take you up on your very generous offer to have new armchair sent to us. ... Westminster Teak customer service, is second to none. ... with Thanks ... and feel free to use me as a reference! ...
R H, Rancho Santa Margarita, CA
Shipment arrived promptly, assembly was easy, product is quality. We are very happy with Westminster Teak and would definitely recommend it to anyone looking for a solid, handsome piece of teak furniture.
ME, River Edge, NJ
Yes, the shipment arrived in good order. It has been assembled and looks great.
J M, Alexandria, Virginia
The order (which was a present shipped to my parents) did indeed arrive intact. My parents had waited to open the boxes until my husband and I were out with them over Christmas week. (Settling into a new house a mere 2 weeks later prior to the arrival of Christmas guests, I think they were hesitant to begin a new assembly project, particularly as most of our experience in these matters is that these tasks can be a bit more time consuming than one might expect/hope!) So, my husband and my first job upon arrival was to put together the furniture. (Well, we may have indulged in a few Christmas cookies, first,but that was purely for the substanance needed for the job at hand!) I think if my folks (who helped out) had realized how easy this would be (wooden pegs and just one screw - very impressive!) they would have assembled everything the day it arrived; however, I\'m glad they waited as it was great to see first hand the quality of the workmanship, the wood, and how perfectly the pieces fit together. In short my parents were ecstatic and absolutely love the pieces. I am thrilled with the quality and how well they look at their new place. It was exactly the special gift that I was in search of to welcome my parents to their new home and also to thank them for all they have done for me over the years. You have a great product and one that everyone at Westminster Teak should be proud of. I hope that at some point my husband and I have reason to work with your company again!
L E, Denver, CO
I received the custom cushion for my mom's teak chair. The cushion fit beautifully.
J W, Brooklyn, New York
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 5-6 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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