To Whom it may concern, This e-mail is in regard to the beautiful Teak eclipse bench we ordered several weeks ago. We love it, no matter what kind of weather we have (which varies daily) it always looks beautiful. We have decided to keep it in our entry room for guests to use. Everyone who enters the house comments on how wonderful it matches our woodwork and how beautiful it is. No one has ever seen such a bench (eclipse) in teak. It is always a conversation piece. The teak bench itself arrived at the warehouse a day early. Once the box was opened we found the contents to be in perfect condition. The teakwood bench was easy to put together, as our 4year old daughter helped! Again thank you, and when we decide to update our "outside" furnishings we will be contacting you for the updated catalog.
A W, Portland, ME
I had the pleasure of dealing with your representative Michelle. I cannot say enough about how she took care of my request in a very helpful and enthusiastic manner. Scheduling deliveries can be a problem but not when your dealing with Michelle. We originally ordered two Teak rocking chairs they were delivered as requested and we liked them so much we ordered a matching table and pillows. The pillows were added after Michelle sent us fabric samples to choose from. Being able to talk with a customer representative like Michelle is a real plus. I look forward to recommending your product and service to anyone who request my opinion.
L C, Myrtle Beach, SC
Everything arrived today in perfect order. Your well packaged teak products couldn\'t have been penetrated by any unruly shipping company. Thank you for the great customer service, it was most appreciated. It really is a treat to have a company that has such high standards in both their product and the people they serve.
A T, Malden, MA
All pieces arrived in good condition and the furniture is fabulous!
A K, Ridgefield, CT
Yes our furniture arrived safely intact. We have enjoyed it immensly so far.
L W, Charlotte, North Carolina
We received the teak coffee table timely and in excellent condition. It was extremely well packed. As we intend to use it indoors, I promptly oiled it. It took up the oil beautifully and now has a very warm tone. I am impressed by how smooth the wood is. We have a lot of teak furniture, and quite expensive, might I add, but none has had such a smooth finish. It fits right in where I had planned it, and we are very pleased.
P R, Wynantskill, NY
Yes, the furniture order arrived and I have assembled it. I must admit that I was a bit apprehensive about assembly since most products requiring assembly have incorrect/incomplete directions and missing parts. In your case the instructions were totally accurate and clear and all the parts were there including some extra pegs,if needed. Assembly was a breeze and we are enjoying the patio furniture immensely.
T M, Bluffton, SC
This is what "Service" used to be. - I was overly impressed with every aspect of Westminster Teak. We decided to change out all the outdoor furniture at our vacation home, this included, loungers, tables, sectional couches, multiple seating areas. From the moment I contacted Westminster they were professional, prompt, and friendly. This very large order arrived the same week we ordered, with absolutely zero damage. I only wish more companies had Westminster's almost fanatical approach to quality and service. Thank You, Tammy, LeAnn, Jeremy and Flo!
WF, Laredo, TX
Aloha! Thank you, we love the furniture! It is beautiful! It arrived in one piece and in a timely manner.
C S, Honolulu, HI
Arrived in good shape!- Excellent packing, Products arrived in pristine condition. Steamers adjust to positions as indicated in product description. Time will tell if the mechanisms continue to operate correctly.
MY, Sunray, TX
White Glove Services include unpackaging, assembly and placement of furniture as well as removal and disposal of all packaging material. It does not include any custom work that may need to be done to assure a fit to the desired location.
In stock cushions and umbrella fabrics will be included with White Glove Services. Made to order cushions and umbrella fabrics are shipped separately via UPS and are not applicable to White Glove Services.
Shipping within 5-6 business days applies only for Standard Delivery within the Continental USA. Does not include Made To Order Cushions or furniture purchased with a finish. It also does not include any other special Deliveries including White Glove. Shipments are on business days only. No Shipments on USA holidays or weekends.
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